Privacy Policy

1. PRIVACY

Bangsports will treat the data that you provide us with as strictly private and it shall only be used in accordance with this privacy statement by us, by a member of our Group and/or by a selected third party who complies with our high standards of data protection in order to manage the personal account which you open with us (“Account”), to create customer profiles, to ensure the security of the app and to enable you to use our services.

2. PERSONAL DATA

All references to ‘Personal Data’ in this Privacy Policy refer to any personal information about a natural person which enables that individual to be identified directly or indirectly by reference to the data provided.

You will also be required to provide login details of your choice, namely a username, password which will be kept by us. We additionally require you to provide us with a payment method and payment details (such as bank transfer, credit card or another acceptable means of payment) in order that you can credit your Account.

We require the above information in order to ensure that you can identify yourself when using the app, to ensure that you are of legal age to use our services, to improve our services to you and to keep you informed regarding any of our services which may be of interest to you.

You also have the right to access your personal data at any time in order to make alterations to any personal information that may have changed or become obsolete. Should you believe that any personal information we hold for you is incorrect, please email our customer services on and we will amend any information found to be incorrect.

3. USE OF PERSONAL DATA

Once your personal data is submitted to us, it shall be kept securely on our database. As part of our partnership with commercial banks and/or the companies in charge of verifying the authenticity of credit card or electronic payment processing data, your details are at the disposal of these establishments.

However, these establishments are only entitled to use such information for legal investigation purposes.

We may also enter into partnerships with data processors and companies which provide security, age verification and identification verification services (including, without limitation, financial institutions, age verification, and credit reference agencies) in order to improve the efficiency and security of the app and/or to comply with relevant regulations.

These companies may have access to your personal data and may keep record in order that they can process necessary information data and maintain the security of the app.

The companies that we choose to carry out these functions have strict policies regarding privacy of personal data, although we accept no responsibility for the privacy policies of those companies.

We will not disclose the amount of your winnings or losses to any person or third party other than to you unless we are required by law to disclose such information to competent authorities or for legal purposes.

It is therefore incumbent upon you to declare your winnings to the relevant authorities if you reside in a country where such gains are subject to taxation.

We reserve the right to pass on to public or other relevant authorities, customers’ personal data if necessary or required in the course of any legal investigation. The personal data submitted by our customers may be stored and/or processed for the purposes set forth above in this Privacy Statement in any country in which we or our affiliates, suppliers, subsidiaries or agents maintain facilities.

In different contexts we may share or make available data (including personal data) with other members of the Bangsports, and sometimes with third parties, such as our marketing and monetization partners. Where applicable, we insist that a legally valid mechanism is used to protect such transfer, including for example the European Union’s model contracts for the transfer of personal data to third countries (also known as the “standard contractual clauses”) to ensure adequate protection of your personal data. By accepting this Privacy Policy, you give your consent to the transfer of your personal data outside of your country.

Bangsports is committed to taking all necessary steps to ensure that whenever personal data is transmitted, such transmission takes place solely within the Group and the Group's select partners in which companies the standards of privacy and confidentiality should be of an acceptable standard, irrelevant of location.

Bangsports shall in no manner whatsoever be held responsible for the manner in which third parties process and/or store the personal data of our customers.

Bangsports shall only be responsible for its own Privacy Policy and it does not warrant the standard of the privacy policies of any of the third parties who may have links placed on our app.

4. Data Controller & Internal Processing

Bangsports’s applications/websites are developed and published by Lucky Bus DMCC. Therefore Lucky Bus DMCC acts as the primary data controller for Bangsports’s applications, websites and services.

The Lucky Bus group of companies work together to develop our apps and websites, and to market, distribute, and monetize them around the world. In general, the other companies of the Lucky Bus group that may have access to personal data act as data processors for Lucky Bus DMCC. As a matter of company policy, we apply the GDPR to our internal processing in general, even in contexts where it might not apply directly to us.

5. RETENTION OF YOUR PERSONAL DATA

As our customer, you or we can close your Account with us at any time. Following closure of your Account, we will retain your personal data on record for as long as required by law.

We will only use your data should such use be required by competent authorities in cases of fraud or investigation into any other illegal activity.

This will be the sole exception to use of your personal data until its complete deletion from our records.

6. PROTECTION OF MINORS

The online betting and gaming services that we offer are strictly prohibited for persons less than 18 years of age or under the age of legal consent for using online betting and gaming services under the laws of the jurisdiction in which the person is located.

Consequently, minors may not register and play on our app. We collect proof of identification from our customers as part of our age verification process.

Any minor who is found to be gambling on Bangsports shall have his/her Account immediately blocked. Bangsports reserves the right to conduct a security review to validate your identity and age. Acceptance of our Privacy Policy authorizes us to conduct such security reviews supplied by you against third party databases.

7. SECURITY

Bangsports uses its best endeavors to protect the confidentiality of your personal data and to prevent any unauthorized external or internal users from accessing such information without your consent.

However, Bangsports shall take no responsibility whatsoever for events beyond its control inclusive of, but not limited to, acts of god or natural disasters and including power cuts and strikes.

We are sure that, as our customer, you understand the evolving nature of our business due to continuous technological innovation and, although we endeavor to do our best to ensure the protection and privacy of your personal data at all times, we cannot guarantee that the performance of our service will be free from error at all times. Should any such error have an effect or consequence on the privacy of your personal data, we shall not be liable in any manner whatsoever in damages or otherwise.

We strongly recommend that you do not divulge your personal data to strangers or third parties during live chat.

Remember that your personal data is sensitive and it’s important to stop and think before passing on personal information.

8. Third-party SDK list description

In order to ensure the realization of the relevant functions of Bangsports App and the safe and stable operation of the app, we will utlise the software development kit (SDK) provided by a third party to achieve this purpose.

We will conduct strict security checks on any/all third-party SDKs and require our partners to take strict measures to protect your personal data to ensure compliance with all applicable legislation and conform with all industry standards.

In order to meet new service requirements and business function changes, we may adjust the third-party SDK we access, and promptly update our Privacy Policy rerecording same. Please note that third-party SDK may have some changes in data types due to version upgrades, policy adjustments, etc.

Please note that it will be your responsibility to review our Privacy Policy from time to time to ensure that you are aware of the our up to date policy provisions. We will provide all URL links to all third party SDK supplier’s official website links and related privacy protection instructions for reference. Please refer to their official instructions published for more details.

List of third-party SDK for Android operating system

9. Application permission of application and usage instructions

• In order to ensure the safe and stable operation of related products or services, we may apply or use the relevant permissions of the operating system;
• In order to protect your right to know, we will display the relevant operating system permissions that the product or service may apply for and use through the following list, so that you can manage the relevant permissions according to your actual needs;
• According to the upgrade of products or services, the type and purpose of the application and use of permissions may change, and we will adjust the list in time according to these changes to ensure that you will be informed of the application and use of permissions in time.

List of Android operating system application permissions

• Permission name: Permission of accessing all files, Usage scenario or purpose: Version update

10. Use of Cookies

We use cookies on our websites for session management and retaining your settings or preferences. We may also use third-party cookies to collect visitor statistics and measure our marketing campaigns. If you would like to reject third-party cookies, please configure your browser’s settings accordingly.

11. Your Rights And Statement Updates

You have the right to make a request to access or delete any of your personal data that we might possess. You can make a request by contacting our Data Protection Officer at the address below. You may be required to provide additional information to authenticate your request. You also have the right to lodge a complaint with your relevant data protection authority, which can be contacted through their webpage.

12. Contacts

It may become necessary, at any time, for us to make modifications to the app or to the Terms and Conditions or Privacy Policy governing its services.

The purpose of such modifications may be to further simplify user processes or to further reinforce security measures in order to upgrade to future technological innovations.

In such cases, customers previously registered on our app will keep their user name no modifications will be required on their part.

Continued use of our app by the members after any modifications to the app, the Terms and Conditions or Privacy Policy will be considered as their acceptance thereof.

When we post changes to this privacy statement, we will include the date when the statement was last updated. If we significantly change this statement, we will notify you about the upcoming change via our website or using in-app notifications. It is the responsibility of each customer to regularly check the, Terms and Conditions and Privacy Policy for updates.

13. Your Rights And Statement Updates

If you have any questions about this statement or any privacy issues in our applications or services, feel free to contact our Data Protection Officer via: support@bangbet.co.ke

This Privacy Policy is effective from 13/11/2023